I posted this question here trying to get specific help on how to deploy a metasploit payload via a tunneling service called pagekite. My question was closed and marked as a duplicate of another question with an answer from a mod to general troubleshooting steps.
I am a beginner to networking and pen-testing in general, but I tried the troubleshooting steps, could not find a solution, and thus edited the question to include the results of my troubleshooting. In my opinion, asking for more information regarding what I was doing and linking the troubleshooting steps would have been more justified than closing the question altogether and marking it as a duplicate. But even after including additional information about the results of my troubleshooting, my question was still kept closed.
My question here is: if someone is asking for help regarding a specific issue here is it justified to just close their question and link to a guide on how to troubleshoot the problem themselves? The same troubleshooting steps I was given could apply to anyone with any metasploit issue that they could not resolve. To me that's the same as giving someone who can't get their code working a guide to using the debugger and not giving any specific insight on what they could be doing wrong.
Should I ask my question again and change it in some other way or should I just give up on getting help altogether?